Concur
Concur is a web-based, integrated travel and expense management solution that centralizes
and consolidates the travel request, booking, out-of-pocket expense reimbursement,
and cash advance processing.
With faculty, staff, and students traveling for a wide-range of academic and professional
development purposes, the Concur automated solution will help simplify and expedite
the travel process, provide cost savings, increase efficiency, reduce reimbursement
times, and eliminate paper. Concur was selected through a collaborative (District
and College) proposal process and approved by the RCCD Board of Trustees.
To log in to Concur, go to the SSO portal at https://myapplications.microsoft.com (which replaced GO.RCCD.EDU on April 23, 2021). Use your email address and email
password as your login credentials. Once logged in, click on the SAP Concur Travel and Expense icon.
Training Documents
- RCCD Travel Program Update - Presented by John Geraghty, Controller
- A-Team Meeting - 9/27/2023 - Norco College Presentation - Concur Tutorial - Setup and Process Workflow for Conference Paperwork - Academic Planning Chairs Meeting - 5/12/2023
- Norco College Presentation - New User Interface (UI) Coming to RCCD October 1, 2022 - 9/8/2022
- RCCD Concur User's Guide (UPDATED 9/30/2022)
- Norco College Presentation - Concur Training: Travel & Expense Requests (UPDATED 11/27/2019)
- HURON Presentation - Concur Travel and Expense Training for RCCD (UPDATED 11/21/2019)
Training Videos
Concur Training: Student Travel Using the New Concur User Interface – 09-29-2022
Budget and Galaxy Training / Concur Training: New User Interface – 09-09-2022
Purchasing Travel
Once your travel request has been fully approved, you will receive an automated email notification from AutoNotifications@concursolutions.com. Be sure to add this email to your contacts to avoid having the message moved to your Clutter or Junk inbox.
- An AMEX Go Card to be issued to you - OR –
- Request a paper check for those vendors who do not accept credit card payments
- Request the use of the District credit card for vendor who do not accept American Express for payment
NOTE: If you have prepaid the expenses and will be seeking reimbursements, you can skip this step. When contacting purchasingtravel@rccd.edu be sure to include the following information: (NOTE: Do not contact or copy the individual members of the Purchasing Travel team, as they will receive duplicate requests that will create additional work and delays.)
- Travel request/trip ID number in the subject header. Please do this for all communications regarding travel.
- Traveler’s name
- Traveler’s mobile number (necessary for issuing the Bank of America Card)
Requesting the Bank of America Card
Purpose
To provide flexibility for conference-related expenses, the District offers travelers the choice of using the Bank of America Travel Card, minimizing the need to pay out-of-pocket for travel-related expenses.
What can I pay with the Bank of America Card?
- Conference/workshop registration
- Hotel stays
- Car rentals (when booked outside of Concur)
- Car rental fuel
- Flights (when booked outside of Concur)
- Uber/Lyft/Shuttle
- Meals, parking, and other incidentals
Requesting the BANK OF AMERICA Card
Once your travel request has been fully approved, you will receive an automated email notification from AutoNotifications@concursolutions.com. Be sure to add this email to your contacts to avoid having the message moved to your Clutter or Junk inbox.
When you travel request is fully approved, email purchasingtravel@rccd.edu and provide them with the following information if you are requesting the Bank of
America Card for the first time:
- Full traveler's name (name as it appears on your official ID)
- Travel request ID
- Cell phone number
- Work location
Purchasing Travel will contact you with the next steps. Cashier's offices at respective locations will contact you to pick up your Bank of America card when ready. Only the traveler can pick up their travel card.
Please Note: Allow 7 to 10 business days for the travel card to be ordered and available for pick-up. Please submit your travel request within enough time to have your card issued!
Activating the Bank of America Card
Please call the phone number on the card to activate the card. You will be required
to set up a PIN number.
Reloading the Bank of America Card
If you already have a Bank of America travel card, you must email purchasingtravel@rccd.edu
to have your travel funds loaded onto your card once your travel request if fully
approved.
Provide the below information:
-
Full traveler's name (name as it appears on your official ID)
-
Travel request ID
-
Traveler’s Cell Phone Number
Using the Bank of America Card
Each time you use your travel card, a transaction record is automatically generated and will appear on your Concur profile. However, please be sure to obtain an itemized receipt every time you use your travel card. You will need itemized receipts when you create your expense report.
Requesting a Travel Check
If your vendor(s) does not accept credit cards as a form of payment, complete the Travel Check Request Form and submit it to Accounts Payable for processing. You can find the Travel Check Request Form on the RCCD webpage.
Please note that your travel check request will only be processed once your Concur
Travel Request is fully approved.
Contact:
If you have questions on Concur, please send an email to ConcurQuestions@norcocollege.edu