Disability Resource Center (DRC)
From Access to Success
What the DRC offers students:
Every student is ensured equal access to their college experience. We support enrolled students with reasonable academic adjustments for educational opportunities. We promote self-advocacy and independence for students with disabilities.
Office Hours: Fall 2024
or visit them on campus in the Center for Student Success, 1st Floor, Room CSS 106.
New Students: Starting Services with the DRC
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Step 1 - Apply to DRC
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- Submit DRC Application
- You must be a Norco College student to apply for services. You will be asked for your Norco College Student ID Number in the DRC Application.
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Step 2 - Submit Verification
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- Submit verification of conditions/disabilities to drc@norcocollege.edu
- IEP/504 Plan/Psycho-Ed Report
- Letter from Physician
- Disability Verification Form (to be filled out by medical/mental health professional)
- VA Rating - Veterans Affairs (9 Line Request Form)
- If you do not have access to disability verification, you can see Norco College Health Services for a medical assessment. Please call (951) 372-7046, or visit them on campus.
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Step 3 - Meet with a DRC Counselor
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- Call our office at (951) 372-7070 to schedule an Academic Adjustments appointment with a DRC Counselor.
Disabilities that may qualify for academic support services include:
- Acquired Brain Injury
- Developmental Disabilities
- Health Impairments (cardiac, cancer, diabetes, arthritis, etc.)
- Deaf or Hard of Hearing
- Learning Disabilities
- Physical Impairments
- Mental Health Disabilities (anxiety, depression, PTSD, etc.)
- Temporary Disabilities
- Visual Impairments
Our dedicated staff provides access to approved academic adjustments for qualified students.
Services may include:
- Assistive technology
- Assistive equipment
- Assistive furniture
- Assistive media
- Dedicated counseling
- In-class note-taking
- Priority registration
- ASL Interpreting / Real Time Captioning
- Test Adjustments
Current DRC Students
Schedule a Counseling Appointment
See the DRC Counselor for Academic Planning, Disability Related Counseling, Student Educational Plans (SEP), or other Academic Concerns.
Request Services
Many of the forms below are accessible while logged into your RCCD Student Email account. If you are not able to access the form, please log into your student email and then try accessing the from again.
Academic Adjustment Request Form
Test Request Form
*Test appointments require 5 business days notice before scheduled test date.*
Other Forms
- Adaptive Furniture Request
- ASL Interpreter/Real-Time Captioning Request
- E-text/Kurzweil/Alternate Media Request
- Disability Verification Form *
- Disability Verification Form - Fillable
- In-Class Notetaker/Scribe Request
Agreements
Many of the forms above are accessible while logged into your RCCD Student Email account. If you are not able to access the form, please log into your student email and then try accessing the form again.
*The above forms are available in Adobe PDF format. Adobe Reader can be downloaded for free from www.adobe.com. Please email the completed form to the Disability Resource Center for processing at drc@norcocollege.edu
Priority Registration
How to access Online Priority Registration for the Winter/Spring 2025 terms: Please make sure you can log in to your Student Email (student.rccd.edu) and WebAdvisor/EduNav before Priority Registration begins. If you need assistance resetting your password(s), be sure to reach out to Norco College Admissions & Records at your earliest opportunity.
Priority Registration Dates
Winter/Spring 2025: Week of Monday, October 28 – Friday, November 1, 2024
In order to be cleared for Priority Registration, you must complete the Online Priority Registration Request Form found below. In order to access the form, you will need to use your student email address and password. Once you are cleared by our office, you will be able to register early for Winter and/or Spring 2025 classes starting on Monday, October 28, 2024.
Priority Registration Request Form (Winter/Spring 2025)
Important Reminders
- Schedule of Classes will be available via WebAdvisor and PDF coming soon.
- DRC Counseling Drop-ins will be available to help students choose Winter/Spring classes. Counseling Drop-ins are designed for brief class planning discussions only. Check our website under the Current DRC Students tab for the full Counseling Drop-in Schedule coming soon.
- IMPORTANT: the majority of our Counseling Drop-In offerings will take place the week BEFORE Priority Registration on Monday, October 21, 2024 through Friday, October 27, 2023. We will have very limited Counseling Drop-In availability during Priority Registration Week October 28, 2024 through Friday, November 1, 2024. If you need help choosing your classes, be sure to visit our office the week BEFORE Priority Registration.
- DRC Registration Assistance will be available at the DRC office Monday, October 28, 2024 – Friday, November 1, 2024 to help students register for classes. Please check our website for the Registration Assistance Schedule coming soon.
- Before the Priority Registration dates, submit a Priority Registration request form.
Within 1-2 business days, a DRC staff member will process the request and clear you
for online registration for your desired term(s).
- You will NOT be able to use Priority Registration if you have been placed on Academic
or progress probation for 2+ consecutive semesters.
- You will NOT be able to use Priority Registration if you exceed 100 units (unless
you are in an approved high-unit major).
- It is the student's responsibility to check their student email for the most up-to-date
information on their academic standing, college updates, and DRC correspondence.
If you do not meet these guidelines OR if you miss registration during the above dates, you must wait until your assigned WebAdvisor date to register for classes. Please note, high school concurrent enrollment students do not have access to Priority Registration per Norco College policy. They will have enrollment access on the first day of each term in order to ensure that they do not displace regularly admitted students.
New Students
To ensure access to Priority Registration, new DRC services should be requested by the middle of August 2024. Service requested after this date may delay Priority Registration access. For new DRC service requests, please make sure you:
1) Submit a DRC Application
2) Send a copy of your medical/disability verification to drc@norcocollege.edu.
Please see our step-by-step guide on How to start service with the DRC for more details.
High Tech Center
In Office Support:
The DRC High Tech Center is a computer center designed to provide access to adaptive technologies for individuals with disabilities. These technologies enable students to gain access to standard college coursework. Please follow the links to find information on the different hardware and software that is made available to students in the High Tech Center and what the requirements are for obtaining access to the lab.
Examples of Software:
- Voice Recognition (Speech to Text) with Microsoft Word Online Voice Dictation
- JAWS - screen reader
- ZoomText - screen magnification
- Kurzweil 3000 - Scan and Read technology for users with learning disabilities
DRC Staff
Our dedicated staff provides access to approved academic adjustments for qualified
students.
Matt Allen Accessible Technology & Media Coordinator Send Email |
Katie Arnhart Senior Interpreter Send Email |
Courtney Beirne Adjunct Counselor Send Email |
Kimberly Bell Counselor/LD Specialist Send Email |
Greg Ferrer, Ed.D Director Send Email |
Ted Jackson Adjunct Counselor Send Email |
Michael Lopez Support Service Specialist Aide drc@norcocollege.edu |
Leona Vassale, M.A./M.F.T./P.C.C. Disability Specialist Send Email |
Faculty & Staff Resources
The DRC staff is committed to providing access to resources for faculty to assist
students who demonstrate an educational limitation due to a documented disability.
Student Agreements
Other Resources
- About DRC - Faculty Resource
- Academic Adjustments Glossary (A-Z)
- Adding Closed Captioning to Zoom Recordings via TechSmith Relay
- Best Practices for Using FM System
- Canvas Announcement - Student Support & Resources Reminder
- Canvas Instructor Accessibility Help
- Closed Captioning with Zoom
- Distance Ed Accessibility Support
- Document Accessibility
- DRC Guidance on Academic Adjustments for Students with Disabilities
- DRC Syllabus Statement
- Microsoft Office Training
- Outlooks Tips
- Zoom Tips
Student Resources
The DRC staff is committed to providing access to resources for students who demonstrate an educational limitation due to a documented disability.
Complaint Procedures
In its goal to provide quality instruction and service, Norco College provides students
access to appropriate College staff and administration to resolve questions and concerns
about Norco College staff, policies, procedures, or other actions or inactions of
the College. Norco College and its employees make every effort to serve students courteously
and efficiently, including acting in accordance with college policies and state and
federal laws. Individuals dissatisfied with a campus policy or the conduct of a college
employee can bring a complaint, a written or verbal notice of dissatisfaction, to
the attention of the appropriate faculty, staff, or administrator at any time. If
a problem is identified, applicable remedies will be put in place as soon as possible.
Before filing a complaint, individuals should make every effort to resolve their dissatisfaction
informally with the college personnel immediately involved. If addressing an issue
informally does not lead to satisfactory resolution, the individual may register a
complaint with the appropriate supervisor or administrator in alignment with the appropriate
administrative procedure below. Complaints escalating to this level must be submitted
in writing so that the appropriate administrator can investigate your complaint and
respond.
- Student Discipline Procedures - AP 5520
- Student Grievance Process for Instruction & Grade-Related Matters - AP 5522
- Student Grievance Process for Matters Other Than Instruction, Grades, or Discipline - AP 5524