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MyPortal Help and Training

Updated: November 15, 2024

MyPortal Upgrade Announcement banner

To ensure a smooth transition, we have developed several support resources:

For Students:

  • How-to Videos: Step-by-step video guides are available to help students navigate the new MyPortal platform: MyPortal How-to Videos

 

For Employees:

The RCCD IT Helpdesk team is fully equipped with these resources and ready to assist students through the transition.

We’re excited to take this step towards enhancing the student experience at RCCD and look forward to any feedback.

Please note:  The new MyPortal is only for student access, employees will continue to use WebAdvisor.

If you need any help reading the schedule or registering, please contact the Counseling Office or Admissions & Records.

 

FAQ - Frequently Asked Questions:

https://servicedesk.rccd.edu/TDClient/247/Portal/KB/ArticleDet?ID=20834#9

 

 

MyPortal Landing Page and Navigation

These are the tiles currently displayed for students on the MyPortal landing page.

MyPortal landing page and navigation

Students can navigate to various areas of MyPortal by clicking on tiles or accessing menus on the left-side and top menu bars.

MyPortal menus

The Home icon will bring you back to the landing page:

MyPortal Home icon

Financial Information contains the following submenus. The down arrow can be clicked to show additional menus and navigation items:

MyPortal Financial Information menu icon

The Academics menu allows for quick navigation to academic related actions and information:

MyPortal Academics menu

The User Options menu allows students to view and update their profile information, set up contact information for Secure Notifications, and to accept Required Agreements like the Student Code of Conduct:

MyPortal User Options menu

The Other Resources menu includes links to other web pages, allowing students to access other resources such as Canvas and the Bookstore for their institution:

MyPortal Other Resources menu

The top menu bar allows the student another access point for the User Profile and Required Agreements. It also contains the sign out and help buttons:

MyPortal top menu bar with User Profile and Required Agreements

Updating and Confirming Personal Identity and Contact Information

Students are required to confirm their contact information every 6 months. Registration will not be allowed if address, email, and phone information is not confirmed within the timeframe.

Select User Profile in the User Options menu:

MyPortal User Options User Profile

Click on Edit Personal Identity to add or update, if desired:

MyPortal Edit Personal Identity

Check your address information listed and confirm:

MyPortal Check your Address Information

Check your email address and phone numbers and confirm:

MyPortal Check your email addresses

If you wish to add or update any contact information, click to add or click the edit icon:

MyPortal Contact Information Add Addresses

Make any edits and click to Update Address or other contact information:

MyPortal Contact Information Update Address

Note that the student is not permitted to update Home/Legal address or Student RCCD Email.

Updating Educational Goal and Release Directory Information

Select Student Profile under the User Options menu:

MyPortal User Options Student Profile

Notice the drop-down menus for the Educational Goal and Release Directory Information:

MyPortal Educational Goal and Release Directory Information

Select the drop-down menu for Educational Goal.

The highlighted are the options that are eligible for financial aid:

  • BA after completing AA
  • BA without completing AA
  • General Ed Associate Degree
  • Vocational Associate Degree
  • Complete a Certificate
  • 4 year college requirements

Select your educational goal to save:

MyPortal Student Profile Select Educational Goal

Once you have made your selections, save for confirmation:

MyPortal Student Profile Select Educational Goal Click and Save

Secure Notifications

Students can opt into Secure Notifications in MyPortal.


Select Secure Notification under the User Options menu:

MyPortal User Options Secure Notifications

Read the information carefully.
Update the mobile number, if desired.
Click to check the I Agree checkbox and click Save:

MyPortal Student Profile Agreement Screen

Required Agreements

Students are required to accept the Student Code of Conduct for every Summer/Fall and Winter/Spring registration cycle. The student will not be permitted to register for the term until the agreement is accepted. The agreements will be available to students when registration times for the term are assigned.

Select Required Agreements under the User Options menu:

MyPortal User Options Required Agreements

Notice the title of the document required and the status.
Click View to complete:

MyPortal Required Agreements Document Required and Status

Read all of the information carefully.
Print if you would like a copy.
Click Accept when you are finished:

MyPortal Required Agreements Read Print and Accept

EduNav Registration

Students who are required to register in EduNav will be redirected when accessing the Register for Classes menu item:

MyPortal EduNav Registration Register for Classes

MyPortal EduNav Registration Realtime Navigation to Graduation

The student will click Proceed to EduNav and register as they normally would in EduNav.
Click on the Plan & Register button at the top of the page:

MyPortal EduNav Registration Plan and Register

This is a brief explanation about how to register.
Select “GOT IT” to continue.

MyPortal EduNav Registration How to Build Your Plan and Register

You can register from a plan or choose to add courses individually.
Select Add a course:

MyPortal EduNav Registration Add a Course

You can search by course name or section number:

MyPortal EduNav Registration Search by Course Name or Section Number

Select the course and then the section.
Click Add.

MyPortal EduNav Registration Select Course and Section and Click Add

You will notice the red Not Eligible message on this course:

MyPortal EduNav Registration Not Eligible Message

If you click on the message, you can see an explanation.
This course is full and closed.

Close this window to go back to the registration page:

MyPortal EduNav Registration Close Not Eligible Window

Now select Change to find another course:

MyPortal EduNav Registration Select Change to Find Another Course

One other way to look at your schedule is on the calendar.

If you click on one of the class times, you will see information about the class, instructor and deadlines.

MyPortal EduNav Registration Click Class Times for Information

Notice the class information and also the deadlines for dropping the class:

MyPortal EduNav Registration Class Information and Deadlines

Click Register to see a message about how to register and drop.

Click on “Got It!” to close the window:

MyPortal EduNav Registration Click Got It to Close Class Information and Deadlines

Select Change and mark to register on (for example) the MUS-60 course:

MyPortal EduNav Registration Select Change and Mark to Register

Notice the message in red under the course number.

Click Register:

MyPortal EduNav Registration Click Register

Click Continue registration.

MyPortal EduNav Registration Review your Registration Actions

You have successfully added the course.

Click Ok:

MyPortal EduNav Registration Registration Completed Click Ok

If you want to drop a course, select Change.
Select Mark to drop and yes.
Then click Update registration:

MyPortal EduNav Registration Click Update Registration

You will get a message to confirm that you want to drop the course.

Click Yes if you do want to continue and drop. Click No if you do not want to drop the course:

MyPortal EduNav Registration Drop This Course

Click Update registration to complete the drop:

MyPortal EduNav Registration Drop This Course Click Update Registration

Select Continue registration.

MyPortal EduNav Registration Drop This Course Review Your Registration Actions

A message confirming the drop displays. Click Ok.

MyPortal EduNav Registration Drop This Course Registration Completed Click Ok

You can update your plan here.
Please check with a counselor for assistance with your educational plan:

MyPortal EduNav Registration Update Plan

You can view future course planning.
Click on the Future Terms tab on the far right of the main page:

MyPortal EduNav Registration Future Terms

Here is future planning:

MyPortal EduNav Registration Future Planning

EduNav - New Waitlist Feature (Video)

 

EduNav - New Student Dashboard (Video)




Updates to Registering for Classes in EduNav (Video)

 

MyPortal Tutorial Videos

Student Registration Tutorials
Registration  |  EduNav Registration  |  Class Schedules  |  Waitlist  |  User Options

 

Student Financial Aid Registration Tutorials
Financial Aid Navigation  |  Enrolled Credits Page  |  Home Page  |  My Awards  |  Required Documents  |  SAP

 

Student Registration

MyPortal Registration

 

EduNav Registration

 

Class Schedules

 

Waitlist

 

User Options

 

 

Student Financial Aid

Financial Aid Navigation

 

Enrolled Credits Page

 

Home Page

 

My Awards

 

Required Documents

 

SAP