Help & Training
Norco College provides a wide variety of training resources to help students, faculty, and staff become more proficient with computing resources and applications, to facilitate academic and job productivity. Technology workshops are offered through the Professional Development Committee and Staff Professional Development Program. LinkedIn Learning (formerly Lynda.com) provides unlimited access to thousands of online training videos on technical and business applications. The Help and Training page contains links to all of these resources, including Frequently Asked Questions (FAQ), videos and user guides.
Flyers
Videos
Mediasite: In February of 2021, TechSmith announced that they will discontinue Knowmia, their video storage service. Even though TechSmith is discontinuing Knowmia, RCCD faculty will have access to their videos through June 30, 2022. The District
(colleges and district office) are making plans to migrate Knowmia videos to Mediasite on behalf of faculty.
The District has been using Mediasite for over a decade. Mediasite integrates with
Canvas, and faculty may access Mediasite through the external tools icon (looks like a plug) in the Canvas Rich Content Editor. While the migration date of Knowmia videos to Mediasite is still to be determined, faculty may create new content immediately, using this tool.
There is nothing you need to do at this point. If you need assistance or want to learn
more about Mediasite and other media tools available to faculty, you may make an appointment with our Accessible Technology & Media Coordinators.
Emails
Single Sign-On Portal (myapplications.microsoft.com)
RCCD has retired the PortalGuard Single Sign-On (SSO) portal, https://go.rccd.edu, effective April 23, 2021. The address for the new SSO portal is https://myapplications.microsoft.com. You will continue to use your email address and email password as your login credentials. All of the applications listed below have been transitioned to the new SSO.
- 25Live
- Etrieve
- Everfi
- Etrieve
- LinkedIn Learning – IEDRC
- Microsoft Office 365 (all individual apps, including Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, SharePoint, Stream and Teams)
- Photoshelter Libris
- RCCD Printing & Graphics (EFI Digital StoreFront)
- SAP Concur Travel and Expense
You will more have apps available than in PortalGuard and the ability to customize which apps appear and add apps to your portal page. Here is a screenshot with some of the transitioned apps highlighted for your benefit:
Microsoft Training
Session | Date | Direct Link |
Forms | Thursday, May 6, 2021 1:00 PM - 2:00 PM |
Recording Link |
Teams Basic | Thursday, September 3, 2020 2:00 PM - 3:30 PM |
Recording Link |
Teams Advanced | Thursday, September 3, 2020
2:00 PM - 3:30 PM
|
Recording Link |
OneDrive | Thursday, October 1, 2020
1:00 PM - 2:00 PM
|
Recording Link |
SharePoint | Wednesday, April 4, 2020
2:00 PM - 3:00 PM
|
Recording Link |