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Technical Support

What if I need technical support?

LinkedIn Learning provides technical support assistance to their users and can be contacted online at https://learning.linkedin.com/help.

  • Note: As of February 23, 2021, technical support assistance by phone (at 888-335-9632) has been temporarily suspended.  Learning shortcuts, recommended topics and suggested topics can be found online at https://linkedin.com/help/learning.

 

System Requirements

For the optimal LinkedIn Learning experience on desktop, LinkedIn Learning supports the current and previous two releases of the following browsers:

Note: There is an incompatibility with Safari 10.1.0 that may cause issues on LinkedIn. If you continue using Safari, please update to version 10.1.1 or later.

Internet Explorer 11 (NO LONGER SUPPORTED)

Note: As of July 1, 2020, LinkedIn Learning no longer supported Internet Explorer 11 (or below) and your LinkedIn experience may be suboptimal.  LinkedIn Learning recommends moving to one of the above browsers as soon as possible for the best experience.

Each time a new browser version is released, LinkedIn Learning begins supporting that version along with the last two supported versions.

Important: Using older browser versions can prevent you from accessing Learning, and some site features won't function as expected. Using the latest browsers also provide better encryption and privacy support.

Please review the current available version of your preferred browser and download the latest version to enjoy optimal site experience.

iOS (Apple)

For the optimal experience on the LinkedIn Learning iOS app, LinkedIn Learning supports the following: 

  • iPhone 4S or later, iPod Touch 5 Gen or later 
  • iOS 9 or later 
  • Connection to 3G, 4G, 5G or Wi-Fi network

 

Android

For the optimal experience on the LinkedIn Learning Android app, LinkedIn Learning supports the following: 

  • Android device with API version 21+ 
  • Android Lollipop or later